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Thank you for shopping with Sparkify.
Online prepaid orders are processed within 1–2 business days.
COD orders require mandatory verification before dispatch and may require an additional 1–2 business days for processing.
Orders are processed Monday through Saturday excluding public holidays.
After dispatch, most orders are delivered within 3–5 business days.
Delivery timelines may vary depending upon:
Customer location
Courier partner performance
Public holidays
Curfews
Weather conditions
Government restrictions
Natural disasters
Other unforeseen circumstances
We currently ship across India.
Tracking details will be shared via email, SMS, or WhatsApp after dispatch.
While we strive to deliver within estimated timelines, delivery dates are not guaranteed.
Sparkify shall not be held liable for courier-related delays beyond our control.
Customers are responsible for providing accurate delivery details.
Additional shipping charges may apply for re-shipping orders due to incorrect address information.
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Customers may cancel their order within 24 hours of placing the order or before dispatch, whichever occurs first.
Once an order has been dispatched, cancellation requests cannot be accepted.
Refunds for prepaid orders cancelled before dispatch will be processed within 7 business days.
Repeated fake orders, refusal of COD orders, or misuse of the cancellation process may result in restrictions on future Cash on Delivery purchases.